I have several rental properties and have experienced good and bad tenants.
The biggest problem is collecting rent. They quite often have excuses. I have heard them all. Examples: I had to buy groceries, I did not get paid this week, I lost my job, I had to pay support and on and on. In some cases they should say they have to support their drug habit. No matter the situation, the landlord is the bad guy at the hearing. The first thing you do to start the process of removing someone from your property is you send them a notice to quit.
This is generally a ten day notice for them to either pay the rent or vacate the property. If they do not leave the property you will then file a landlord tenant complaint with the local District Justice. The District Justice will send the certified letter to the tenant letting them know when the court date is. We then go to court and the Judge rules. If it is in my favor, I will then have to pay to have a constable serve the tenant to be removed. This gives the tenant and additional ten days to vacate the property. If the tenant leaves the property the next thing I have to do is inspect the property for damage to determine how much of their security deposit will be returned to them. One situation that stands out was when I had a four tenants in one house all on separate leases.
I had many phone calls with complaints about one tenant. The police were called to the house on several occasions. I called the police one Sunday afternoon due to repeated phone calls, but they would not respond. I told them I was going to take care of the situation myself if they were not. They told me if I went to the house and they were called because of me that they were going to arrest me. How does that solve the situation. I made an attempt to evict one tenant that was lets just say the problem all the other tenants. She was said to be having guys over for sex, doing drugs and making a lot of noise which disturbed the other tenants a great deal. I evicted this tenant. but continued to receive phone calls that she was still there. The only way to get this tenant out was to evict the whole house. That is what I ended up doing to regain possession of my house. Lesson learned is to never rent to several tenants in one house.